Thank you for choosing us for your dental needs! We are committed to providing you with the highest standard of care and convenient financial arrangements. Our financial arrangements are based on an open and honest discussion of recommended treatment options, respective fees and patients’ financial capabilities. To confirm your understanding and agreement with our policies, please read the following.
Payment in full is due at the time services are rendered unless prior financial arrangements have been made. We accept Visa, MasterCard, Debit and Cash. Personal cheques are not accepted.
Our office is committed to helping patients maximize their benefits. Insurance policies vary greatly. Therefore, owing to the complexity of Insurance contracts, you are fully responsible for knowing your own insurance plan and what you are and aren’t covered for. Treatment is recommended based on what you need NOT on what you are covered for. As a courtesy, we will gladly send your claim electronically for you, on your behalf, to your insurance company providing that your company does allow electronic submission.
A parent or guardian must accompany all minors to their dental appointments. The parent or guardian accompanying the minor is responsible for full payment. In the case of divorced or separated parents, the parent accompanying the child is responsible for payment, without any exception. This office will not attempt to collect payment from a parent that is not present in the office at that visit. It is not our responsibility.
Once an appointment has been made and a room is reserved specifically for you. Please be considerate and allow at least three business days to change or cancel an appointment in order to avoid a service fee.
Service charges are applied on all overdue accounts. We understand temporary financial problems may affect timely payment of your balance in some cases. In those situations we encourage you to communicate any such problems immediately to our Front Desk team at North York Office Phone Number 416-221-2950; they can be reached during regular business hours.